In October, NASCAR champion Kyle Busch and his wife filed suit against Pacific Life and Busch’s insurance agent, alleging that life insurance policies sold to them as “tax–free retirement planning” were in reality part of what was characterized as a “financial trap”. Plaintiff alleged that he paid over $10 million in premium into IUL policies, with the expectation of being able to withdraw substantial tax-fee income annually after a set number of premium payments. But, Busch alleges, due to high policy charges and commission structures that allegedly maximized agent compensation and aggressive illustrations that relied upon “proprietary index multipliers,” the policy was projected to become unsustainable and lapse not long after the anticipated end of premiums, wiping out the policy’s value. The case revolves around the alleged gap between the “sales pitch,” and the “contract reality”.
This could be a watershed moment. But not because the allegations are entirely new. Misrepresentation claims involving IUL’s are now almost commonplace. Leave aside, for the moment, what that may mean about IULs in general. Also put to one side what this case signals about the Achilles heel that the distribution system can sometimes be.
Here, the plaintiff ’s celebrity status may offer a platform on which the entire product category can be on trial in the court of public opinion. If the court or a jury should find that the proprietary index multipliers were so complex that even a sophisticated buyer could not understand the risks, or that the producer selling the policy did not appreciate the risks (or worse yet, did) the case may have impact beyond its own caption. It has the potential to make the argument that is so often the fallback –”well, sir [or, of course, madame], wasn’t that in the illustration?”— into a stone loser.
From my perspective as one who formerly litigated these issues, but who now serves as an expert, the bringing of this complaint highlights a disconnect between the suitability and fiduciary standards. If (and it’s too early to tell) this policy was sold with a maximum benefit to generate higher commissions, that may be indefensible. As we encounter further cases—and more would appear likely—it would not surprise me if outcomes came down to whether the loss was due to “market underperformance,” which might be a client risk, or to “structural failure,” often a key to producer or carrier liability.
Finally, this case and its allegations strike me as a harsh—but perhaps useful—reminder that the more complex something is, the more it will invite suspicion and accusations of sharp practice. This is not new wisdom. I can almost hear the men and women of my parents’ generation: “if this is so obvious, then why the devil is it so complicated?”
I welcome your thoughts, reactions, and comments.
Disclaimer: The views expressed here are for educational purposes only and do not constitute legal advice or an offer of representation.